Tenant turnover is inevitable with rental property investing so having an efficient process for handling this is essential. Being prepared will save you time and money. Today we are going to talk about how to prepare your rental for tenant turnover.
What is Turnover?
When your tenants move out of your rental property, the process of getting the rental ready for a new tenant is called tenant turnover. The tenant turnover consists of the move-out, getting the property ready to rent, marketing, and the leasing process. You want to make the turnovers as efficient and fast as possible because every day that passes by and the property is vacant you are losing money.
The first thing is giving tenants a clear description of what is required of them to move out. This includes what cleaning is required, what to do with the keys, remotes, pro-rated rent for the time they are at the property, trash removal, etc. The more clear you are with your expectations, the less work you will have to do on your end after the move-out. It will also lead to an easier time refunding the security deposit. We provide our tenants with a list of what is considered wear and tear (owner responsibility) and what is considered damage or cleaning (tenant responsibility). For example, we provide them with a home with all light bulbs working, carpets professionally cleaned, and a clean air filter. We expect the home to have those items upon move-out.
How Do I Prepare My Rental for the Turnover?
The first thing is the move-out inspection. Some states legally require a move-out inspection, so make sure you check your state’s landlord/tenant laws. We would highly suggest that even if you are not legally required to conduct one, you still do it. Inspections are beneficial for both the landlord and the tenant. Once the tenant is moved out, look for any damage that is not normal wear and tear or any changes to the unit that weren’t previously approved. Normal wear and tear can vary by the amount of time a tenant is in a property, as items such as paint or carpet have a certain life expectancy. Make sure you document the condition of the property taking photos. You can compare these photos to the move-in inspection, to easily ascertain if this is new damage or pre-existing damage. Having the pre-move in photos alleviates most disputes from the tenant.
Make a list of the things that need to be repaired. This way it will be easy to determine the repair costs and you will know how much money will be taken from the security deposit.
Once the tenant moves-out, it is time to get busy and manage the repairs. The first thing is to catch up with any maintenance issues and do any major repairs. Also, do some touch-ups to all interior paint, or repainting if necessary. The next step is to do some deep cleaning. We suggest you use a professional cleaning service. As for the carpets, we would also suggest a professional carpet cleaning or replacing the carpet if necessary. Now, if you are looking to increase the value of your property then you can use this time to do some upgrades like new bathrooms, countertops, cabinetry, and new appliances.
If you have a property manager, this entire process is handled efficiently and professionally for you. At Five Star, we make the necessary repairs and ensure the property is ready to rent as quickly as possible to ensure securing a qualified tenant with the least possible downtime.
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