Testimonials

Take a look at our amazing reviews from clients across the web.

Rated 4.7 out of 5 stars based on 527 customer reviews.

I just wanted to compliment the immediate response and attentive service that I receive from the APM team at Five Star Property Management Company in regards to any issues with maintenance during my tenancy !
I’m so impressed with their quick service response to any problems or issues that I have had that I plan on renewing my lease with them as far as possible? They have replaced washer machines and refrigerators with new appliances as soon as I informed them of any problems or maintenance issues! I don’t know of any property management company that is quick to replace major appliances with brand new appliances! They have always been quick to respond to any problems that arise and recommend the Property Management Company and Especially their Blue Team for the highest level of service and rating possible! I would recommend this group to any potential tenants! With a 5 star rating!

mike F. Jul 2026

Brenna was extremely pleasant and helpful from the time we entered the office. She made sure that all of our concerns were addressed in a polite and timely manner.

cheryl p. Jul 2026

Vonda was absolutely wonderful to work with! She was professional, responsive, and genuinely cared about helping me throughout the entire process. She took the time to explain everything, answered all of my questions, and worked hard to help resolve my move-out concerns. I truly appreciate her patience, kindness, and dedication. It’s rare to find someone who goes the extra mile for their clients, and Vonda definitely did. Thank you for making a stressful situation much easier. I highly recommend Vonda and Five Star Property Management!

Miz K. Jun 2026

This company has been very successful in keeping residents up to date on needed repairs. They are easy to work with and employees are wonderful

laura B. Jun 2026

Great customer service is easy when all goes without a hitch. However, the companies that respond quickly when things are less than ideal show the real depth of the staff. Five Star responded quickly to my issue and was concerned about doing things right. The staff has always been super friendly and professional. I appreciate that mindset and definitely would recommend 5 Star if you are looking to rent long or short term.

John S. Jun 2026

I have had a good experience with Samir. He has made all the difference.????

Five Star feels very "big corporation" without personal customer service. The difference for me was Samir taking good care of us. He answered emails in reasonable time, communicated well, answered questions, solved problems, and seemed to care. While Five Star is the least personable mgmt company I have dealt with, Samir makes up for it. He has been great. They should hire 20 more of him. If you have a reason to call a property mgmt company, you want to be able to talk to someone like Samir. Without Samir, I would give a MUCH LOWER score. Anytime we had an issue, Samir was ready to help, answer questions, and do what he could to resolve it. If it wasn't for his good customer service, we would have considered renting another property. They should give him a raise and promote him. If you get Five Star as a tenant, you should hope for someone like him.

I am giving a good score because of Samir.

Without him, it would be a low score.

Bryant L. May 2026

Rated 5 out of 5 stars based on 24 customer reviews.

Buying is a stressful process and exhausting, but Matt made it happen for me. after weeks of searching I finally found the home that I really at the price I wanted. Couldn't have done it without Matt. He's very patient, helpful, and knowledgeable in real estate. Most important part for me was that he was able to work around my difficult and complicated work schedule.

Sandy S.

Amazing is all I can say. This team was able to sell our house in under 2 weeks! We couldn't afford to pay to sell the house. Matt was able to pull a HUD statement for us and sell the house based on our criteria.

Anne B.

We found Matthew to be knowledgeable, polite and helpful! He was excellent in providing detailed information about selling our home. He made my husband and I feel comfortable throughout our interaction.

ziglet20002

Since I was remote, Matt visited multiple prospective properties and patiently worked with me to get the best deal on the market. He later on worked to get them fixed up and we are in process on renting it.

Shreyans J.

Matt handled the purchase of a building lot for me that just closed two weeks ago.

He made the entire transaction smooth, painless, efficient, and fast. He knows his business and gives great customer service.

Most highly recommended.

user6570981

Matt was great to work with. He helped us sell our house in no time for full asking price. Then he helped us purchase our new house, which happened to be the first house we looked at (at a lower price than asking due to his valuation and negotiation). We couldnt have been happier with the outcome of both the sale and purchase. Entire process took less than 6 weeks for both.

jandrews7

Rated 4.4 out of 5 stars based on 188 customer reviews.

I've purchased multiple homes from Matt and he's managed properties for friends and family for years. I've never met a harder working realtor. He'll spend countless hours insuring he's working the best possible deal for you. I've worked with enough realtors and property managers to know that some are only concerned with their bottom line, not Matt, he's in it for you.

William C.

Matt was excellent! He helped me on a SUNDAY morning when I was locked out of my house! He was quick to arrive, patient when doing everything he could to help me in my house. He knew it had been a long morning for me, so I greatly appreciate him taking the time out of his Sunday to help me! Thank you!!

Lindsey S.

Vonda was absolutely wonderful to work with! She was professional, responsive, and genuinely cared about helping me throughout the entire process. She took the time to explain everything, answered all of my questions, and worked hard to help resolve my move-out concerns. I truly appreciate her patience, kindness, and dedication. It's rare to find someone who goes the extra mile for their clients, and Vonda definitely did. Thank you for making a stressful situation much easier. I highly recommend Vonda and Five Star Property Management!

Miz K.

What an excellent Property Management Company. They are always in communication with us about any issues that have come up for our property. They have their vendors go out immediately when any issues arise. Whether it is a leaking pipe or a broken water heater. They are very responsive and attentive to us as owners and also the tenant. Would highly recommend this company for your property management needs.

Shan G.

My husband and I had such a SMOOTH TRANSITION dealing with Five Star Propery Management as they Provide us with FIVE START SERVICE, Especially Office Manager Amanda! She is amazing very friendly! Responds immediately to answer all questions you have I highly recommend this property management as well as service from Amanda YOU WILL NOT BE DISAPPOINTED!! She is amazing!! Her customer service is not only sincere but also warm and genuine!

Lilyan F.

Having only ever dealt with one other property management company before, I didn't have high expectations for Five Star. Although our move in wasn't ideal (a few things fell through the cracks after the previous tenants moved out), they did everything to make it right and have been nothing but amazing and accommodating ever since. Amanda (and Leo) are fast to respond to all my questions and I truly get the feeling that they care about my concerns. You've got a great team, Matt!

Lyndsay S.

Testimonials

Take a look at our amazing reviews from clients across the web.

Rated 4.7 out of 5 stars based on 527 customer reviews.

Rated 5 out of 5 stars based on 24 customer reviews.

Rated 4.4 out of 5 stars based on 188 customer reviews.

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